| Assisted Major Multi-Media
Client in evaluating various strategic options related to entering
the OnLine Financial Services Industry through establishing
an Internet Bank and deploying Interactive Kiosks |
| Designed Web-Based Remittance
Processing and Cash Management Services for HealthCare Industry
Practitioners |
| Evaluated Internet Banking
Software Platforms for Top 15 Multi-Bank Holding Company |
| Researched Secure Transaction
Processing Services for Virtual Mall Developer |
| Developed Electronic Commerce
Strategic Plans for a major telecommunications firm, including
implementing Internet Banking and Web Hosting Services for large
regional Multi-Bank Holding Company |
| Designed an integrated Telephone
Banking Operation for a large community bank including Call
Center, Voice Response, Customer Contact Management, and Computer-Telephony
Integration Systems |
| Designed and installed an Intranet-based
Consumer Loan Decisioning and Fulfillment System for the Call
Center and Branch Platform Operations of a multi-billion dollar
thrift institution |
| Designed a Browser-based Desk
Top Decision Support System for the Dealer Finance Division
of a major money center bank for installation in the Finance
and Insurance offices of automobile dealerships |
| Developed and implemented core
consumer banking products and customer service operations including
telephone systems, Interactive Voice Response, and a Call Center
for the world’s first totally Virtual Bank delivering retail
banking services over the Internet, serving as Chief Technology
Officer and Director of Operations |
| Served as President of the
Electronic Banking subsidiary of a large regional bank with
responsibilities for identifying and developing market opportunities
for new sources of fee-based revenues in areas such as ATM Deployment,
Supermarket Banking, Debit Cards, Merchant Point-of-Sale Services,
and Home Banking |
